easy access to landmarks and vibrant street food scene

my stay was wonderful with a clean and comfortable room, and I loved being just a few steps from Hoan Kiem Lake and the bustling night market that made evening strolls delightful.

The hotel offers an excellent location near the lake and night market. Jackie, the manager, stands out with exceptional service. He arranged airport transfers and helped with tour bookings seamlessly. The Standard King Room was clean, stylish, and reflected authentic Vietnamese decor. There were plenty of charging ports, making it easy for my devices. The rooftop restaurant experience, especially with Syuen, enhanced my stay. Her personalized service was unforgettable, even teaching me how to use chopsticks! On the downside, housekeeping lacked a 'Do Not Disturb' sign, making privacy a challenge. They knocked early in the morning and entered the room without notice while we were still inside. This was a surprising oversight. Despite this, the welcoming staff and responsive service made this hotel a memorable choice for my stay.

1 Cozy and clean room
2 Friendly and attentive staff
3 Excellent breakfast experience

Friendly staff recommendations

The location was perfect, just steps away from the lake and bustling markets. The breakfast was delightful, featuring local specialties freshly prepared. The staff were genuinely friendly, assisting me with useful tips and recommendations for my exploration of Hanoi.

Bathroom cleanliness could be improved.

The rooftop restaurant service was remarkable and attentive.

Waking up before dawn due to loud kitchen activities made it impossible to rest. I expected more from the Deluxe King Room, but the cleanliness was subpar, with visible wear and tear.

The location near vibrant street vendors and the night market was amazing. Breakfast featured fresh organic products that we loved, and the staff consistently provided friendly service. However, the room felt a bit cramped, lacking space for two large bags, and there were some minor cleanliness oversights. Knock notifications from housekeeping occurred earlier than preferred, which disrupted our quiet mornings.

Perfect getaway for couples

Everything here was fantastic. The staff even surprised me with a cake for my birthday making it even more nice.

It wasn't exactly cheap but totally worth it.

The hotel is centrally located with easy access to shops and attractions. The breakfast offered a fantastic variety, and the staff was incredibly friendly and efficient.

The hotel could use a little freshening up in some areas.

Just a decent option for a weekend in Hanoi with definitely value for money. The rooftop restaurant staff was very friendly and made my dining experience enjoyable. Avoid the rooms near the kitchen if you want to sleep in.

I had a lovely stay with a clean and quiet Superior Double room that had all the amenities I needed. The breakfast on the top floor had a great view. The spa services were fantastic, especially the full body massage and back massage that really helped me unwind. Just a heads up, the housekeeping could be a bit annoying in the morning if you're looking to sleep in. 😊

It is a charming hotel with friendly staff who provide great local tips and helpful amenities like a small convenience store nearby, and a lovely spot to enjoy street food just walking distance away!

The rooms are beautifully designed and comfortable with a fantastic location near attractions. We had a great time exploring and enjoyed the super cozy atmosphere.